Accent Dental Christmas Hours - Love Your Smile!

To all our wonderful patients,

As the festive season approaches, we’d like to take a moment to thank you for being part of the Accent Dental family this year. It’s been a wonderful year of growth, new faces, and continuing to care for your smiles. We hope you and your loved ones enjoy a joyful and relaxing Christmas break!

Thanks again,

Dr. Matt Sumner, Jade, and Your Team @ Accent Your Dentists

P.S. If you do have a dental emergency over the break—whether from eating too many Christmas toffees or smiling so much from all your presents—please contact A&E Dental, 52 St Lukes Road, at 09 849 2262.

P.P.S. Picture Below from our Christmas Party - Gemma, Matt and Jade, plus Maria & Kira getting into the Christmas vibe at work!

Spring Is Here, and We're Growing!

9 September 2024

Hello to all our wonderful patients,

We're stepping into Spring with excitement and immense gratitude for your continued trust and support. Our dental practice has been buzzing with growth, and we're delighted to have you as part of the Accent Dental family! As some of you know, we recently welcomed patients from Herne Bay Dental after Dr. Chris' move from Auckland, and we couldn't be more thrilled to be your new dental home. Additionally, many new patients have joined us thanks to your referrals and our positive Google reviews. To all our new patients, a warm welcome - thank you for trusting us with your dental care!

We understand you may be still making a decision about seeing us, and we completely understand - we can easily accommodate if you would like us to send your patient notes and xrays to another dentist. However if you would like to see us, we'd love to see you, and we're 200m up the road from Dr. Chris' practice in the thriving hub of Three Lamps Ponsonby. Now, onwards with our Spring newsletter...

We know winter has been long for many, and you'll be very pleased with the daylight hours increasing. But before we dive into all the exciting things happening this Spring, we thought we'd take a moment to reflect on what we loved about the winter season. We've enjoyed watching the Olympics (who else got hooked on rowing, pole vault, or speed climbing?), cozying up with some great reads—Dr. Matt's a big fan of his Kindle, while Kimberly loves supporting our local Ponsonby bookstores plus the local library. There's been plenty of hearty meals and time spent with friends, and from what many of you have shared with us, it sounds like you've made the most of the cooler months too - whether through walks, special trips, or a few memorable celebrations (Dr. Matt even helped some of you get your smiles sorted just in time for those big events!)

1. Expanded Hygiene Hours: We Heard You!

Many of you have asked for more flexibility, and we’re happy to deliver! We've expanded our hygiene hours on Fridays and Saturdays, thanks to the addition of our fantastic new Oral Health Therapists (Hygienists), Kira and Maria. If you've already met them, you know just how wonderful they both are, and some of our latest Google reviews speak to this too.

Maria hails from Argentina, and is committed to ensuring your dental experience is positive, comfortable, and leaves you beaming with confidence.

Kira loves providing the highest standard of care and enjoys getting to know patients from all walks of life, and you will often find her happily chatting away throughout each appointment! On days off she loves her downtime at home, usually snuggled up with a book or a movie, and she also loves to be cooked for.

Our hygiene team continues to be led by the amazing Jade Hobbs (or Karen Jade Hobbs, as some of you know her), who recently completed advanced Adult Scope training in Melbourne. Jade is now equipped to handle a variety of dental needs, so you can visit her for check-ups, smaller fillings, chipped teeth, and even advanced perio care!

2. Dr. Matt's Focus: Restorative and Cosmetic Expertise

Dr. Matt continues to focus on ceramic, restorative, and cosmetic dentistry, along with performing many dental implants. Additionally, Dr. Matt is now offering Zoom consultations to patients around the country, as we're now seeing interest for his services nationwide - so if you have any friends or family outside of Auckland who are looking for a dentist, please let them know. When you next see Dr. Matt, don't forget to ask him how he's doing with his new bonsai plants (don't mention snails) or his latest Octordle!

With Jade now assisting in general dentistry, including toothaches and chipped teeth, we're thrilled to offer you more affordable options without compromising on quality. Jade's care is a little easier on the wallet, giving you even more reasons to smile. Meanwhile, Jade's always up for a chat about her local pottery class - or you could ask her about her recent trip to the US, where she's adventuring right now!

3. New Faces at the Front Desk

We're also excited to introduce our new Front Desk Reception Lead, Kaley Rawson, who has joined us from Papamoa. Kaley comes highly recommended, and we're thrilled to have her on board! We want to extend a big thank you to all our temps who have stepped in at the front desk over the last year while we searched for the right fit to replace Lucy. We’d also like to give a huge shout-out to Gemma, Dr. Matt's Dental Assistant, who has really stepped up this past year, helping bring in several positive system changes, plus mentorship to new employees.

And, together our team is growing! With our new Oral Health Therapist Hygienists, plus Kimberly supporting on the growth, recruiting and systems side, we're now a team of eight. We have a three interview recruitment process, as we like to take our time ensuring we hire great people, and this winter have had some fantastic staff outings at local Ponsonby eateries to help bring our team together - this in combination with regular staff meetings, plus daily morning huddles, helps us amplify the strength and good fortune that comes with having such wonderful employees.

4. We Now Accept Southern Cross Insurance!

We are excited to let you know that we now accept Southern Cross insurance for a range of treatments, hoping to make managing your dental care more convenient. Please reach out if this is beneficial for you. We also offer various payment plans for specific treatments, ensuring that everyone has access to high-quality dental care.

5. Thank You!

As always, we're grateful for your continued support whether through Google reviews, referrals, or simply sharing your smile with us. Your thoughts and opinions are incredibly important to us, and we always welcome your feedback. If there's anything you'd like to share about your experiences or if there's anything else we can do to improve our service, please don't hesitate to let us know. We also truly appreciate those of you who give us more than 48 hours notice for any appointment changes it helps us tremendously. We're committed to making your visits as comfortable and effective as possible, and your input helps us achieve that.

Thank you also for bringing in your children or grandchildren; remember, if they're between the ages of Year 9 to 18 years old, they receive an annual government-funded treatment.

We hope this Spring brings good things for you and your family. Here's to a season filled with warmth, growth, and, of course, healthy smiles!

Warm regards,
Dr Matt, Kimberly & Your Accent Dental Team

P.s. Dr. Chris is now happily settled in Dargaville. If you haven't yet made a decision to come and see us, please we hope it's okay with you if we continue to send you updates. However if you'd prefer us not to, please don't hesitate to let us know, and will happily sort for you. We can also send your xrays and patient notes to any preferred dentist if you would like.

Yes! On grabbing moments in the sunshine...

As the curtain falls on a challenging winter, we extend our warmest wishes for your well-being, knowing it hasn't always been easy! The ever-changing weather has surely tested your resilience, and we hope you're navigating through these times with a sense of equilibrium and good spirits. Grabbing moments in the sunshine, time spent with loved ones, filling your cup with what makes you feel good, and of course, a cheerful smile, they're all your best defences against the winter blues!

Now, what about that football?...we hope you were able to experience some of the magic, inspiration, and simply "greatness" that the FIFA Women's World Cup has showcased in our backyard, no less. We enjoyed a collection of live matches and live streamed, with the buzz of Kingsland pre games providing additional fun. Thank you to all the teams and supporters for an incredible tournament - the memories, live experiences, and new role models were inspirational, and we at Accent were delighted to watch.

2. Now, let's talk appointments! Our incredible hygienists, Karen Hobbs and Yamuna, have been working their magic to keep those smiles shining. Karen's calendar is fully booked until February, while Yamuna's schedule is packed until December. Yes that's right! We've heard your requests for more flexible options, and we're on it. We're currently in the process of bringing a third hygienist on board to make sure you get the care you need when you need it, and to give you more convenience around when you can book, and will keep you posted.

But wait, there's more exciting news on the horizon in our dental care offerings...Karen Hobbs, our esteemed lead hygienist, is taking her skills up a notch. Drumroll, please! Karen is now venturing into the realm of adult scope dental work. She's undertaken additional training to provide check ups and fillings for adults under Dr. Matt's supervision, offering services for fillings at a reduced rate of $45 off the standard price. If this intrigues you, we've set aside a limited number of appointments for these treatments and check-ups with Karen. Feel free to inquire about this option. Additionally, while Karen and Yamuna's schedules are quite full, we have good news! Securing your preferred appointment time and day is most conveniently secured when you rebook during your most recent visit.

3. And now for the big reveal...!! We're thrilled to unveil the fresh new look of our practice. We've spruced things up with a vibrant coat of paint, and a shiny polish to match those dazzling smiles we've been crafting together. Our new street sign is a masterpiece in itself – it even glows at night, and mixed in with a nice spruce up, and some brand new gorgeous blinds on our big windows to let the sun in, we're feeling good. We're dedicated to enhancing your experience with us, and investing in looking good mixed with state-of-the-art equipment is just one way we're committed to achieving your best dental outcomes.

4. Dr. Matt's and Lucy's Exciting Journey

Guess what? Our incredible Practice Manager, Lucy Kirwan, has an adventure on the horizon! Lucy's gearing up for an exciting trip to Europe spanning September and early October. She'll be embarking on a whirlwind tour of seven countries – talk about a lucky globetrotter! Yes, we all wish we could be in her suitcase, but while she's off exploring, we've got everything under control. We'll have a wonderful temp taking over Lucy's role, ensuring that everything runs smoothly in her absence. And we are really excited for Lucy, who gets to go and see the world for seven weeks. 

Dr. Matt will be working through winter but taking a holiday in October for a week, visiting Japan for his first time. He and Kimberly will be exploring Tokyo and Kyoto, with a focus on savouring the local cuisine, embracing new experiences, and immersing themselves in the vibrant street culture. If you happen to have any insider tips or recommendations for their trip, please feel free to share them during your next visit. Your insights would surely add an extra layer of excitement to their adventure!

5. Final Thoughts

So there you have it, folks – your scoop on all things dental and delightful at Accent Dentists. With the arrival of spring on the horizon, we're eager to enhance our services to serve you better. If you have any inquiries or wish to share your dental journey, please don't hesitate to get in touch. We extend our gratitude for your continued trust in Accent Dentists - we're very grateful for your continued support, your business, and your recommendations - sharing the word with your family, friends, and people just like you helps us continue to do what we love. If you've shared a Google review or told others about our services, or simply shared your gorgeous smile with someone, thank you. At the end of the day, it's you, our wonderful patients, that make us love what we do. Thank you. Stay tuned for more updates, and keep those smiles sparkling!

Warmest wishes,

Dr. Matt, Lucy, Karen, Gemma and Yamuna 

Your team @ Accent Your Dentists